Dalkeith, United Kingdom
Mayfield
N/A
+44 1316631051
Toilets
Wheelchair-accessible entranceWheelchair-accessible liftWheelchair-accessible toilet
I have always found the staff really helpful. I go online to find out what the house prices near me and find that there a great deal of addresses that I have never heard of. These doctors will be expected carry on as usual with all these new patients as if nothing had happened. We should all be very grateful that doctors are doing there best in VERY stressful conditions. Yes VERY STRESSFUL CONDITIONS.
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Just want to put on record my sincere appreciation for the service I and my wife have received from the practice. In particular the speed and availability of response is really very good, especially when I hear GP stories from other family members who do not live in Midlothian. I am sure different people will have had different experiences with the practice, but from my point of view I am more than satisfied with the high quality of the service provided. Take care and thank you.
I have now been in position 1 on the call waiting line for 51:08 - I have photos and videos as proof. I am assuming there is no-one in the practice and it is closed. Either that or they are all having lunch and have put the phones on silent. Maybe respecting the patients would ensure that no negative reviews be put on here. If you have an emergency, my advice is DO NOT CALL THIS PRACTICE. The one star highlighted is only because I couldnt post without highlighting anything - it does not deserve this one star - believe me
Used econsult for first time had a few problems with it .telephoned surgery and spoke to a very helpful and friendly receptionist who explained the problem .used econsult again within an hour a doctor had phoned me and got an appointment same day thank you to the practice staff in these difficult times
Response from a G.P has a always been the day of placing an online form. Prescriptions have been completed on a timely manner. The online system is a positive move from call waiting times that we were used to previously.
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