Newberry, United States
14301 C R Koon Hwy
N/A
+18008494264
We have owned an Aquabot for many years and are now on our second one. The first one worked great when it worked, so after several repairs, we invested in a new one last year. At the beginning of the season (May), this year, it would not move, so we sent it in for repair, which they did for no charge. We did pay a 50.00 shipping fee. In July it started having the same problem again, so I called them & sent it again-this time they paid the shipping & repair was free. The lady that took my call was very pleasant & helpful. The cleaner does a great job and sure beats doing it myself! I only wish the repairs were less frequent! Maybe a checklist of yearly routine maintenance to do yourself would be helpful as well. Is that possible?
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Poor technical support, questionable product quality
Deli
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