Newberry, United States
1609 Wilson Rd
$$$
+1 8032763477
N/A
Drive-throughTakeawayDine-in
Good for kidsHigh chairsToilets
Wheelchair-accessible car parkWheelchair-accessible entranceWheelchair-accessible seatingWheelchair-accessible toilet
CoffeeComfort foodKids' menuQuick biteSmall platesVegetarian options
Had 5 star experiences here for 20 years... The past 2 years have been 1 star service 1 star food
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This was the worst experience I have ever had at a Captain D’s. They were rude and apparently incoherent. Glenda and Timwanda were laughing and mocking me in regards to the conversation both over the speaker and in the window. They didn’t get my order right, and kept interrupting me while I was trying to give them the order. Then, she took almost 5 minutes with my card and nearly threw my food at me. The fish was undercooked, the shrimp tasted like dishwashing liquid, the potato was dry, and hush puppies were hard. My daughter went in to get the things we were missing, and then Timwanda threatened to physically harm her and snatched the receipt. I have never had such rude, disrespectful, ignorant, ghetto, backwoods unprofessionalism in my life. I tried to write a review on the website but got an error message. I am thoroughly disgusted and disappointed that such people work here.
Vastly improved over the last few months. Fried foods are not as greasy as they once were, and the grilled items are downright tasty. Much better than it used to be; keep up the great work!
Always friendly staff and the food is always fast and freshly prepared.
Cooked fresh. And fast
Deli
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