Newberry, United States
12311 W Newberry Rd
N/A
+13523138000
The nurses, doctors, everyone is just wonderful. They really seem to care about you. 6 months ago they helped me with a very difficult time with my husband. One of the nurses went above and beyond the call of duty by calling hospice for me. She understood the severity of my husbands condition and helped me through this difficult time. When I had to go to West End ER last week the care and service was as it was 6 months ago when I had my husband there. They are just wonderful people. Nick, one of the nurses is especially great. Even my friend that took me to the ER was quit impressed with the care they gave me. I would give them 10 stars.
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The level of service I received was outstanding. Every person that helped me from the time I walked in until the time I left, treated me with kindness, respect and most importantly urgency. Thank you to the security guard, nurses, doctors, techs etc, you all were amazing!
Staff very friendly, except for handful of them. Came in with terrible chest pains and left not knowing is wrong and still had chest pains. Had an x ray done and since nothing showed up they sent me home. I kept asking why does my chest hurt if you can’t see anything and got no answers. When I got discharged it was “alright you can go home now” and then I got left alone. Like at least say goodbye. I understand it was night shift but I was in some real pain and I still am in pain and I just wasted all that time and money for no answer.
Strikingly friendly, which is the very first thing I always pick up on. This was incredibly refreshing! The facility was squeaky-clean, very professional. The staff from the techs up to the doctor were very nice and very professional at the same time. Even the person at intake was caring and inviting. We work in the medical industry so we are supremely picky when it comes to health professionals. We'll choose this facility again without a second thought.
I was seen immediately and I was glad because I was having trouble breathing. The doctor and nurses were wonderful. They explained every procedure and were very thorough in their work-up. I was transferred to the hospital by ambulance. It was a very satisfying experience.
West End ER Staff are professionals in their field. The ER is fast to place you with nurses and Doctors to meet your need. Due to my medical needs I've been a patient there many time. The right diagnosis was made each time.
Requiring care in ER has always been a complete unraveling of endless waiting hours. The filling of forms was strenuous. Waiting for a room and going thru countless procedures took forever. Seeing the doctor on duty was a miracle. But a couple of weeks ago, when I required medical assistance and entered the North Florida Regional Medical Center West End ER, I was surprised by the efficacy, procedures, attentions of physician Dr. Zachary Wilson and nurses. In 1 ½ hour, I received discharge information and medications ordered to my drugstore. I am very grateful.
Fast, efficient, and 100% courteous. Registration was a breeze. I’m here from out of town and was very pleased with my experience.
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