Newbury, United Kingdom
78 Bartholomew St
N/A
+44 1635522111
Lorraine has dealt with me and my partner and has been amazing. It's so refreshing to be dealing with someone professional. I was with chancellors before and had nothing but headaches. Looking forward to being with these guys!
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Ascentia Lettings have been managing our property since it was put out for rental about five years ago. We were complete novices and having trawled around other agents in Newbury we selected Ascentia because Mr Brown was the only one to sit us down and explain the whole procedure to us. They have not let us down, with either tenants or how they managed our property. Frequent visits to ensure the property was being kept up to scratch, prompt dealings with any problems, and a thorough check of the property before it was let and at the end of the agreement. I would have no hesitation in recommending them, or using them again.
Well what can I say. Rude staff. Continuously argumentative with my father when he called, despite us being a ‘customer’ we were made to feel like a complete pain in the neck. I’m deeply saddened by the way we have been treated by this letting agent we were left with no heating for a week during the winter, our house was condemned as dangerous by British Gas, as it was leaking. So we were left living in a house which was condemned as dangerous. and were just given some rubbish cheap heaters. When we reported the issue we had with the house we were made to feel like a complete inconvenience. Safe to say we will never ever use this company again. Don’t waste your time replying to this review. We aren’t interested in a slanging match, and it makes you look highly unprofessional. You’ve had your say with how much money you’ve taken from us. Mr and Mr Hale
Dreadful company exceptionally rude and over controlling. It's all about the money with them. Avoid at all costs plenty others in the area.
An excellent lettings agency. Very efficient and helpful and have given me a good service over the last year in letting my property. Any problems have been promptly handled and sorted. I have peace of mind knowing that my property is in good hands.
Deli
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