Newbury, United Kingdom
Merlion House, 19 W Mills
N/A
+44163548848
Have had my eyebrows done by Ceira last week. Love them! My sister had hers done by Maddie, lovely group of ladies that work here. Couldn't recommend you more xx
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Elaine Breach was the previous owner . So was completely surprised with the content about her service . But my comment is, the salon has never been the same since Elaine was owner Manager. Elaine was so professional and had complete empathy with her customers . I'm not sure who the guy was whom I think was involved but I've not found any salon that has anywhere near the service Elaine please get in contact Sue g
Best salon! Go here monthly and couldn't ask for a better service! The girls make you feel comfortable and relaxed
So nice to find a friendly, professional salon where the customer comes first. I have had bad experiences in other salons and now feel confident that I have finally found a salon where I have confidence that I will get excellent treatment every time. Thank you. :-)
Lovely pedicure. An hour's sanctuary of calm to my busy life. Plus a great cup of tea!
Atrocious customer service - turned up (literally) 5 minutes late to my appointment & got turned away for being 'late'. The real reason being that there was another customer booked in 30 minutes after me - a ridiculous thing to do given my treatment has never taken less than 45 minutes! Frequented this place for 5 months with no complaints, but the new manager who booked has ensured I will never return. She was rude, defensive about turning me away after a 5 minute delay and blatantly has had zero experience in customer service and retention. Shame.
Great ladies who will always make you feel at home
Awful experience. Tacky essex girl style extensins, where the tips started half way down the nail. Returned after nearly a week as some were peeling off and they looked awful, and actually hurt. They were hurridly removed but my nails were damaged for months afterwards. I would never return or trust these guys with anything, and in fact will probably never get my nails done again. Awful.
Deli
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