Newburyport, United States
25 Storey Ave #8
N/A
+1 9784656420
Wheelchair-accessible entrance
I had a question for them regarding an international package which they were able to help me with over the phone right away. Fast and friendly. Smooth mailing.
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I don't understand the negative reviews or poor ratings. I drive out of my way to ship my packages from here. They are always friendly and provide me with several options for shipping. And I get an automatic electronic receipt with the tracking number. They are friendly and more efficient than the UPS Store, Staples, and USPS. Plus, when needed, they know how to pack boxes to make sure your items are secure in shipment. They are always busy, which tells me that others like me must also like their service.
Great customer service as always. The people that work there are very knowledgeable and super friendly.
WORST STORE BEWARE DONT GO. I tried to ship a overnight am package. I told employees they said driver was there he would not leave for 10 min. I filled out info and was done in maybe 5 min and then handed them package. They said he left. These employees are the worst i ship all the time and this was a terrible experience. They are not worth going to your 2 year old would be nicer. THEY WERE RUDE AND INCONCIDERATE AND UPSET ME ENOUGH TO WRITE THIS POOR REVIEW. 5 pm 1-28-2021
A customer service. Ive been there 3 times - each time has been easy. Ive had both big cumbersome boxes and little fragile items where I need packaging - the pakmail folks just make it easy for me.
I recommend that no one use this shipping store in Newburyport unless you want your precious goods to be ruined and destroyed. The manager failed to call me back to discuss how my package arrived with dozens of broken antique 130 year old English Bone China. This is the epitome of arrogance and extremely poor business practice. They gladly take your money, then ignore you when your package sustains total damage. Do yourself a favor and use the Post Office where they the Newburyport staff is efficient and caring about your package arriving safely.
Staff were very helpful to me when sending stuff overseas
only place i go for my shipping needs.
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