Newburyport, United States
260 Merrimac St
N/A
+1 9783582255
As a transportation company owner I highly recommend you stay as far away from this company as possible. We transported units for this company and they have not payed their invoices. They will dodge your phone calls and not return phone calls or emails. very unprofessional and full of excuses.
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I wrote a previous review for my experience in actually having my car shipped but I wanted to write another review for the claims process. I worked with Deb for a claim I had for my car. The company that relotrans had hired to do my auto relocation dented the front end a bit in transit. I was disappointed but was immediately connected with Deb in the claims department and given very clear steps as to how the process would work. Although the process took a bit longer than I thought it would, Deb handled my claim very clearly and professionally. Overall, I know damage can happen especially when making a cross country move, but its how companies handle it that really matters and I feel like not only was my claim heard and taken seriously but I feel like I received exceptional professionalism and service from Deb.
I worked with Celeste at ReloTrans on my vehicle shipment through a corporate relocation. She was fantastic. Very attentive, communicative, and caring throughout the entire process and most importantly, very easy to work with. Process was smooth and my car arrived within 6 days of being picked up, going from Chicago, IL to North Carolina. Overall, I would recommend this company and give a huge thank you to Celeste.
Dropped off my car with a barely functional engine, which the driver conveniently failed to mention despite driving the car off of the tow truck. Could not drive above 5 mph, and cost me 600 dollars in repairs.
They are vary fast. I use their service to transfer my vehicle from southern CA to northern CA. They do it in one day for me. That was great.
Deli
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