Newcastle, United Kingdom
10 Brunswick St, Newcastle-under-Lyme
$$ - $$$
+441782436707
N/A
Ordered on just eat. Actually called dragon palace. Ordered at 7.45pm with an estimated time of up to 60 minutes. Had a confirmation email to say estimated time was 9.05pm. Still no food at 9.05pm so clicked that my order hadn’t arrived on just eat. Next update food is arriving 9.55pm. At this point I had tried ringing the the restaurant 53 times, every time it was either busy or rang out to voicemail!!! Food eventually arrived at around 10.40pm .. 3 HOURS AFTER I ORDERED abs you guessed it, it was cold. DO NOT ORDER FROM HERE. If I was able to get through to them I obviously would have cancelled. No way of cancelling via just eat either as they advise you to contact the restaurant.
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Now Dragon Palace, just had a takeaway from here. To be fair it was nice, better than our local Chinese takeaway. Not the best we've had but tasty enough to go again.
Nice little local business. Food came in big portion. Was tasty and staff were friendly. Google suggested a closing time after lunch and before dinner rush. Asked the staff and they said if there's customers around, they extend their lunch hours a bit longer. Hopefully this info is helpful to visitors. Free parking outside the shop.
A rarity in so far as they offer a genuinely authentic (Chinese) eating experience. The menu contains some familiar dishes but many that were new to me. We had to ask for some advice as novices but the staff were lovely and very helpful. Broaden your horizons and get stuck in! Real antidote to the usual suspects if you are feeling adventurous.
Hongs is delicious but about to be taken over by new owner, hope it's as good
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