Newcastle, United States
573 US-1
N/A
+12075638138
Very happy with the service provided. Easy to schedule an appointment and the staff do well to get you right into the service bay soon after your arrival. I've also found they do a good job of letting you know if there are any issues that need to be taken care of while the vehicle is in the shop. Good customer service all the way around.
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They were great,thank you Andre and all others.
A totally positive experience with helpful, informative people that were not overbearing or pushy in any manner. Everyone was friendly & helpful and in no way, aggressive. Pretty much a stress free transaction which was accomplished with no problems.
Thank you to Mike Elwell at Newcastle Chrysler Dodge Jeep Dealership. He was very helpful and genuine in assisting me in my purchase of a newer vehicle. He answered all of my questions openly and honestly in a very direct yet personable manner. He quickly addressed one small problem with the heat/ac fan. He took care of all the necessary paperwork at a much more reasonable document fee than other dealerships. He even had the vehicle delivered to me at my home over 50 mikes away. Thank you to Ruth Ann and her helper (Blaine?) for the delivery and paperwork. The dealership will even pick up and then deliver the vehicle for any oil change or service needed. All in all an excellent experience. The first place I would look for any vehicle.
The staff were friendly, informative of other problems with my Jeep. They gave me a rebate I did Not know about, as well as ensuring my safety by fixing a serious issue I did not know about! Great place that cares about its customers! I have had four Jeep’s and look forward to having them as my Jeep guys!
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