Newcastle, Australia
Suite 71, Level 2/137 Hunter St
N/A
+61249622236
The Redback team have the highest level of customer service that I have ever experienced in a digital agency. Nothing is ever too much for them. Jazz delves into the details of campaigns and has really helped us to understand our digital marketing initiatives. Redback Solutions also rebuilt our website to optimize the customer experience. We love our new design and the results we have received. Due to having more engaging content, our organic traffic and time spent on page increased. Our e-commerce orders also improved. It was because of Redback Solutions that we were able to traverse the Covid period and still service our customers adequately. I cannot recommend Redback highly enough. If you are looking for an agency that truly cares about your business, this is the company you need. I feel extremely confident is saying that you will not be disappointed.
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Redback Solutions have been providing hosting services to our organisation for a number of years now. The team are professional, prompt with resolving issues, actioning new requests and very patient with us as we work together to ensure the website is just right!. Thanks to Jazz and the team.
The team at Redback have been very helpful in sorting out our Google Analytics account. Jazz followed up some details from our previous host so that we could again access this information, however now we have so much more data to view. It's amazing! Very grateful for this assistance and helpful tips via email for the future.
We were really happy with Redback's efforts throughout 2020. Our Account Manager, Jazz, was really proactive and always happy to help out. Redback have done a great job and we're looking forward to continuing this year.
Red Back saved my bacon! I had trouble with my previous host/developer and I left an email for Red Back late on Friday. Within minutes, they had responded and by Monday, my website was fixed and ready to go. Graham, Dave and Jazz are awesome - thank you so much!
Redback recently helped us design and develop a website for one of our projects. The team were extremely helpful and quick with responses. The finished product is outstanding and they have continued to support when needed. We will definitely be using Redback Solutions for future website services. Thanks team!
Dave and his team at Redback are fun, energetic and highly skilled. They have helped our business with our marketing strategy and implementation. They keep us regularly updated as to how we are progressing and provide strategic advice as to how we can do better. I cannot recommend them highly enough.
Working with Jazz at Redback has been a godsend in 2020. He helped me with all my technical questions and kept me sane.
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