Newcastle, Australia
356 Hunter St
N/A
+61 1800737633
Excellent service today from Liz.. Came in for LONG overdue check up.. needed a new hose and elbow.. Parking isn't nearly as bad as another review states.. I parked within 200metres Was guided through the MyAir App to better monitor my use Initially purchased mine through another franchise but all details logged in the system for next visit... Highly recommended
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Turned up to my appointment after having to park miles away as the office location is in the most absurd location with no parking available. If I had of agreed to their ludicrous privacy policy and been hooked up to the machine I would have had to have walked a long way covered in wires and carting the machine. Such consideration for your customers! I refused to sign their privacy policy which essentially says they can release my information to whoever they like whenever they like. Even though I had put in writing to release my info back to my own Dr they refused to accept my referral. When I asked for their copy of my referral back she refused. So they still have my information without my consent. I was curtly told I would have to go through public hospital system if I didn't sign their consent. I guess that was meant to be a threat... It's us or public system as the alternative. Beware people.... If you can go elsewhere do so.
Excellent service. Very informed staff, and they follow through what they promise. Efficient, friendly and very helpful. Worked through issues with Irene and left knowing more despite the fact I have been using a machine for almost three years. Thank-you !
We have over several appointments visited the Newcastle office of RESMED. On each occasion we have had the pleasure of been assisted by Irene who explained and demonstrated the workings of a CPAP machine to us. At all times she was so professional, competent and caring in manner. Nothing was a trouble to her and she explained everything in a friendly and easy to understand manner. She made us feel at ease and her assistance gave us so much confidence to understand what can be a daunting experience. We can’t recommend her or the company enough for their help and support. The office is in a central location and easy to access. Info is on the website re parking options located nearby. D & Y
Ask for Michelle at Resmed Newcastle, she is absolutely Brilliant .
I am new to the area and needed a new cpap machine. Went into ResSleep to get information on cpap machines and had the pleasure of meeting with Irene. She was so nice and helpful. I left the store with a new cpap machine that I am very happy with. I highly recommend ResSleep!
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