Newcastle upon Tyne, United Kingdom
5 New York Way
N/A
+44 1912960212
My favourite pair of Scarpa mountain boots had lasted over 10 years, before the heels and rand began to delaminate. Despite my efforts to repair them, nothing worked. I couldn't find suitable replacements that fitted me as well, so contacted MBC who told me about their repair service. They were so helpful, sent me a prepaid postage label to send my boots to them, then informed me when they arrived and when they were en-route to Italy for re-making. I received them back a few days ago and am over the moon with the results. New Vibram soles and rands, plus new insoles and laces. Virtually new boots with at least another ten years in them, and no breaking in! A first class service from friendly and knowledgeable staff who went out of their way to be helpful. I have no hesitation in recommending them to others who might want to give their favourite old boots a new lease of life.
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Great after sales service. Sent my walking boots back when they started to leak after nearly 3 years of light use. New ones received by return post. Excellent! Thank you very much.
Brilliant service, and efficient and helpful staff. The soles on a pair of old, over 5 years, Scarpa boots started to fall off. In a way that shouldn't really happen. Only contacted MBS expecting advice, and they sent them back for repair to Italy, free of charge. Didn't expect that, given the age of the boots.. Bravo indeed.
Used the Mountain Boot Company to get my Scarpa Manta's resoled. Resoling job was excellent. Came back with soles with new toe rand, new laces, new insoles and the inside back of my heels repaired. A thoroughly excellent job. I'm sure I'll get another ten years out of them now.....
Fantastic service. Returned my four year old Scarpa Mistral GTX boots with a slight fault in the stitching and they replaced them free of charge with a new pair of boots. Very impressed. Highly recommended.
Outstanding re sole service on my Scarpa ZGs. Thoroughly recommended. Although an older pair of boots, the service was first class. Came back with new insoles and laces. A generous and unexpected warranty repair. FIRST CLASS. Very many thanks.
I recently returned a pair of Scarpa Mistral GTX boots because one was leaking slightly. The Mountain Boot Company replaced them within a few days. Fantastic service! Highly recommended!
Packing only a couple of days prior to a ski trip I found that I had a broken instep strap in my Scarpa boots (a known weakness for them and having had the other break too). One call and a couple of emails and a spare was on it's way within a couple of hours. The guy that helped must have been a skier... haha... Even though I know this must be an incredibly busy supplier such a fast response to an individual request says volumes about the person helping. Thanks again!
Deli
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