Newmarket, Canada
741 Davis Drive
N/A
+19058537377
Dealt with a lady there, had issues with my dryer. First part didn’t work tried another and now I have heat. Had some questions regarding the part and if they didn’t have them they got them and called me right back. Long story short they either had stock or were able to get stock and were easy to deal with!!!
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DO NOT BUY ANYTHING FROM THIS STORE EITHER IN BARRIE OR ESPECIALLY IN NEWMARKET. I purchased 4 packages of plastic wheels for my Kitchen Aid Dishwasher at a cost of 40.38 per package not including tax, total paid was 182.52. The purchase was made on Saturday July 6th. They were returned on Monday July 8th,first thing in the morning, (not opened). I was charged a 32.30 restocking fee. I was appalled that I was being charged for returning 4 small packages. I understand that large parcels that would require a forklift to place back in stock that a fee should be charged. I was told that those 4 packages have to be send back to the warehouse,LOL, due to inventory procedures. Do they not have a computer to return back to stock ?????? Highway ROBBERY I say. To make matters worse Amazon is selling the same product for 13.00 per package total of four would be almost the same as the RESTOCKING FEE. BE AWARE they are also liars. There is no warehouse outside of Barrie it is there other store. Imagine, they are sending back to Barrie 4 small packages just so they can replenish the store back in Newmarket , I SAY BULL..... CASH GRAB. SHAME ON YOU!!!!! I have bought different things for my other appliances from these people for years, but will now buy elsewhere. CHECK AMAZON BEFORE BUYING!
Always very helpful and resourceful at finding parts that I wasn't able to find anywhere else. Great local business.
I have been a customer here for years and quite often have had decent service. But, today I arrived at 1:59 and was refused service because they close at two. One would think that a minute of their time would solidify their reputation and show care for their business, but you can be sure that I will be telling this story. I will source my parts elsewhere.
Called to find a product , women by the name Nora looked after me , was so impressed by the way she handled it , now have my product and appliance working again , also curbside was great , thanks Nora and will recommend u to anyone looking for appliance help .
Refused to refund or exchange after they gave us the wrong part. I called on Friday to check pricing and availability. Called again on Saturday and placed order using item/part # they provided. Finally pulled my dishwasher out the following week to access the heating element, only to find the new one didn't fit. Also found our PCB had failed. Called to ensure exchange or refund for heating element since they one they gave us was incorrect, they would not take it back, nor exchange it for the right one. I ordered the PCB and new element elsewhere. See other poor reviews, you have been warned. Even amazon refunds!!! This is just robbing people of their money.
Have purchased several parts over the past year. Always have the right part first time! Thank you
Always has the parts I need . Great service !
Deli
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