Newmarket, United Kingdom
48 High St
N/A
+44 3456021997
Wheelchair-accessible car parkWheelchair-accessible entrance
Joe Heale an absolutely fantastic consultant for my switch helped me understand everything so smoothly and easy, he helped me set up 3 accounts all with fantastic service and a smile all the way if you ever want a great service from a bank pop into Lloyd’s Newmarket and ask for joe Heale give this man a raise!
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Helpful staff and quick service. Thanks
Joe Heale was professional but still easy to talk, he show rare quality of real understanding my personal finances even let me talk about issues which were not directly touching reasons of my visit but help him to understand me even better. He show his interest by checking my account which show that I might have wrong credit card where he was on the spot. Whole meeting exced my expectation for all my issues around loan, credid card, overdraft, insurance and future visit was sorted with ease. I have saved a lot of time by trying to solve the problems by myself not mentioning 1000's of pounds saved on interest. Manager was very warm showing real interest in customer service and satisfaction. Will recommend anyone I know who is bit worried about visiting branch and their finances.
Located on the high street in Newmarket, the main entrance isn't wheel chair accessible, however there is wheelchair access via the rear of the building. There is a cash machine on the high street. The staff are friendly and helpful although they seem under stress to get through the queues as quickly as possible. Staff are promoting customers to use iPad instead of using counters, seems counter productive in my opinion.
Always been good to me and I've been with Lloyds for 18 years!
Went this morning 11: 20 Monday 26/06/2018, get refused from counter service for paying cash , their are seated they for chatting to each other with no customer queue up . Can you imagine how the Newmarket branch counter staffs so indolent .
Deli
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Wheelchair-accessible car parkWheelchair-accessible entrance