Newmarket, Canada
16635 Yonge St Unit 14 & 15
N/A
+1 9058955584
Toilets
Terrible customer service, expensive, and slow. They charged me over 500 for high quality lenses, and after 10 days gave me a low quality thick and heavy lenses. They also forgot to make them transition. When I asked for a re-do they rudely suggested to give me my money back as if it was a favour to me. Their attitude was also extremely rude and disrespectful. I accepted their offer, got my money, and will never go back there again.
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Ordered new glasses, picked them up the other day. The service was awesome, the staff was very helpful, great customer service. Fiorella was awesome. glasses are great exactly what I expected, i love them.
Had a bad experience first time I went but had a much better one the second time any problems you have if you just ask they will help you out
It's very difficult to find glasses for smaller toddlers. We were really impressed with the variety of sizes and styles, from traditional frames, to the bendable type to the sports / active style glasses. The staff and owner were very friendly, amicable and patient with our toddler while she tried on the various types. Overall we are very happy with our experience and equally glad we found a local store that services smaller children.
We have been using Newmarket Optical for several years. We are very fond of of John and his team. They are personable, attentive and very professional. So much better than the big box optical stores, in terms of personal service, and the amount of time they dedicate to ensuring customers are properly fitted. After sales service is superior.
Deli
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