Newmarket, Canada
16995 Yonge St
N/A
+19058985115
The staff here is amazing. They have gone out of their way on several occasions to make sure I always got a fair deal. They are honest and hardworking. I've taken all of my cars there for years for maintenance and tires. Thanks Rob and all!
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The owner decided to reply to my review to make himself look better without getting all the facts. Took my car to infiniti where my alignment was done right, I have maintenance papers stating that the alignment was done incorrectly. Infiniti also mentioned that the tires are good and they don't need replacement (it's only a 2 year old car). Management needs serious improvement! The tech rescheduled me 3 times and when I went to my last appointment the shop was closed. What kind of service is this! They won't refund my money either even though I have proof from a dealership with licensed technicians that the alignment was done incorrectly.
My experience at Rob's Tire & Auto was very pleasant. Friendly staff especially their very knowledgeable master mechanic. We've switch from our regular mechanic shop to Rob's to take care of all our fleet vehicles, best thing we've done. Totally recommend Rob's Tire & Auto but don't take my word for it, try them out!
I recently purchased winter tires for my existing rims, the staff were extremely knowledgeable and friendly and had me in and out in under an hour. I will definitely be returning for future service on my car even though I live outside the New market area.
UPDATED JUNE 17: In reply of your comment I want to say I took my car to infiniti and have paper work showing that the previous alignment was not done incorrectly. I can show you the paper work dated, the same date Anmol (tech) scheduled an appointment and did not come. The tires did not need replacing and your guy was just trying to up sell me. If I show you the infiniti maintenance papers will you honour it an refund me? This is the worst place to go to do your alignment. Anmol (tech) claimed he could do my alignment and then after he did it he said the car doesn't steer right anymore it steers left. He then said this is normal and to drive it for a week and test it out. After a week it got worse and I called him to fix the alignment. He kept postponing me and finally when he scheduled me an appointment I come here Saturday morning and he's not here. Horrible service wasted my time and now I have to spend more money to get the same thing done again. DO NOT TRUST THESE GUYS. VERY UNPROFESSIONAL. ALL THEY WANT TO DO IS TAKE YOUR MONEY.
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