Newport, United Kingdom
E Dock Rd
$$$
+44 1633262679
N/A
Outdoor seatingDine-in
Dogs allowedGender-neutral toiletsToilets
Wheelchair-accessible car parkWheelchair-accessible entranceWheelchair-accessible seatingWheelchair-accessible toilet
AlcoholBeerCocktailsFoodFood at barFree water refillsSpiritsWine
Myself, my mother in law and my daughter went see Father Christmas, his reindeer and we also had food here today but I am slightly disappointed with the fact that Father Christmas didn't take my daughter to his grotto for pictures when I paid for that experience. My daughter would of loved that me included as it adds to the Christmas magic and the pictures we took would of looked much nicer too than the ones taken by the fire exit doors . I also thought that my daughter may of received a better gift than a hot chocolate kit and reindeer magic sprinkles, a toy or a chocolate selection box would of been more appropriate especially for a child. I know that she had a free meal included but I feel it isn't the usual meeting Father Christmas experience so yes I am slightly disappointed.
like
The food was nice and staff were friendly. I marked it down to the dirt and fluff hanging down from the lights over the carvery and flapping in the breeze from the open doors. And quite a few flies flying about, could not see any visible pest control for this. At the carvery, it was unattended when I got there with flies near food and plates, and while eating there were quite a few flies and mosquitoes etc landing on plates and sides and f drink glasses. Apart from this the place felt and looked clean, it was not too busy with plenty of available seats. There was background music playing quietly, (possibly a little too quiet as it was just noise as you could hear something but could not decipher what was playing) Access for disabled looks good and plenty of parking outside.
It was a period of LockDown... But it looked great from the outside.
Good value for food. Friendly staff. Ample parking. Good little outdoors area for the kids.
Lovely ambiance, lovely meal with very attentive customer service. Delicious!
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Outdoor seatingDine-in