Dustin Rodgers, AG Ret.
Aloha to All,
I feel it time to show these guys the support they deserve. I am seeing in comments here some things that raise questions. So, I thought perhaps time to weigh in.
First, who am I? My wife and I manage SassyRV.com and we are full-time RVing, growing and RV club, online magazine, etc. We have been full time since 2014, and also prior from 1999-2005.
Second, our experience with Newport Marine & RV Services are ALL GOLDEN. They do not know who we are, we have never introduced ourselves. But, we have interfaced with them perhaps 10-12 times. While no major repairs, I feel enough experience to comment.
STAFF:
Courtesy A
Friendliness A
Helpfulness A
Knowledge A
Professional A
Understanding A
I seldom rate any company this high.
FACILITIES:
Top-Flight, Easy Access, Large Parking, Large indoor working area;
STORE:
Not meant to be full inventory (Camping World), more emergency needs;
PRICES:
Both shop and store rates and prices are comparable to most;
SUMMARY
While they are NOT cheap, I would NOT say they are high priced.
It costs money to run a good business today and you have to suffer things like the pandemic too. These guys are not as some have suggested looking for ways to hurt anyone. Other companies not far away are, and hurt many.
I will update this if we do a major repair, but I would NOT hesitate to recommend these guys to our members, or to you.
That said, if you get treated differently, do me a favor and contact me. 1st I may be able to help you sort the matter. If not, then I may need to update my ratings here.
Again, I can’t even quote a name here, as we have been more secret shoppers.
In closing, I want to add, they have at no additional cost, etc. solved problems, etc. So I find it difficult to process the negative comments posted here. I therefore suspect that those comments might questionable.
Aloha, D
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