Newport, United Kingdom
Almond Dr
$$$
+44 1633855881
N/A
Outdoor seatingDeliveryDine-in
Toilets
Wheelchair-accessible car parkWheelchair-accessible entranceWheelchair-accessible seatingWheelchair-accessible toilet
AlcoholBeerCocktailsFoodFood at barSpiritsWine
Booked a table for a birthday was 10 minutes late and was told there was no table and shrugged shoulders at me saying I was late and table was gone. Wasn't even offered to wait for one. Luckily there's better places who was willing to accommodate us at the last second. Never again will I set foot in this place
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Love this Place, Great Staff, Good Customer Service... reasonable prices, those CHALLENGE MEALS are amazing... 10/10 ...that's all I can Say... I LOVE IT. I live a mile away from it...
Food was good value and it was the most comfortable we've felt going out to eat since corona started. Will definitely be going back.
Felt perfectly safe. Gone ubove and beyond with the safety measures the only thing i am a bit dissatisfied with is the staff did not wear face shields. Not for my safety but for theirs. It wouldn't bother me if they wore them or no but they should have the option to have that bit of extra protection. Food was beautiful and piping hot. Staff were wonderful
Just awful.... food was undercooked so much so that che chicken was cold and pink raw in the middle.. I've never been served food like this ever. Had a wrap instead as it really put me off and thought I best eat something as I have a 2 hour drive home... the wrap was soggy.. no way had this just been made. Staff did not seem to care two hoots and attitude stank. If you want something done contact head office, is what I was told, even though this was the shift manager. I just took my seat and enjoyed watching my wife and daughter finish theirs. Consequently I drove home hungry! Just about to order a takeaway. If you have a choice of pubs within the vicinity and want satisfaction, this really isnt the place to go. Just another 2 points a small sign on the mirror in the gents saying warning hot water... well it comes out of a boiling kettle cooler, extremely dangerous especially for children. The other is the position of the mirror at the basins... if you want to use the urinals you are exposed to anyone entering the premises if the gents door is opened as they walk in. Totally annoyed and maybe good rectification of the undercooked food would save the big complaint I have just raised with head office. ITS HOW WE FIX THINGS AFTER WE GOT THEM WRONG THAT MAKES THE IMPRESSION... NOT HOW WE GOT THEM WRONG IN THE 1ST PLACE! Customer service very poor when complaining....
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