Newquay, United Kingdom
40 Bank St
$$
+441637879290
N/A
It sells top quality shoes at top prices, but with Clarks' shoes, you know you are getting the best. I've been using them since I was a child and I've never had a complaint. My last pair of shoes are currently 22 years old and like Trigger's broom have only been resoled and heeled 5 times!!! Super friendly and knowledgeable staff. Highly recommended.
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OK not the biggest choice, it's a small shop, BUT..... The guys consistently do everything they can to assist you with variants of style alternatives, offering to order in, offering online service. You know what? Well done guys, your efforts are appreciated and your bosses did well in their choice of characters.
Not the best young lady did not want to measure me said it wasn't very accurate so I had to guess my size for the price we pay expect better
The staff are really polite & very helpful , 10 out of 10 :)
Very friendly and helpful staff
Perfect place to get your kids feet measured and they make it fun for the kids
Rubbish customer service! Newquay store. I wasn't going to write a complaint as I have never done this before but it's still bothering me so here I am. I went into the Newquay branch over the August bank holiday. Fair enough it was 10minutes before closing time and the staff were keen to finish their day. As soon as I stepped in the door the young lady leaning on her broom obviously seeing I had 2 children instantly said they were not doing anymore fittings for the day and not a very professional manner. She wasn't being rude but made it clear that the store was soon to close and we wouldn't be getting the shoe fitting service. We actually didn't want it anyway. Then we walked 2meters and were told the same thing by the manager. We told her we were just looking AGAIN . Not even 3minutes later they turned off the Damn lights while we were still at the back of the store! Unbelievable! That manager is not making you the money you could be making. We could have potentially made the store an extra 80 for the day. When a shop closes at 5pm that is when the services should stop. If people walk into the shop at 4.50pm you serve them until they leave the shop. Even if it is past the hour. Turning the lights off whilst customers are still is store is rude and unprofessional. Bad management!
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