Newrybar, Australia
21 Old Pacific Hwy
N/A
+61 488058227
Beautiful place to stay In Newrybar! Close to some cute little shops and a great restaurant across the road. A short drive to Byron Bay. Clean and spacious, Great shower set up and really comfortable bed. Private and secure Can’t wait to go back
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We loved our time at the Bathhouse, great venue! Quaint historic village 6 star accommodation. We enjoyed the location, century of bakery across the road, groovy shops and overall feel of the place with numerous baths and amazing entertainment areas. Nicole looked after us effortlessly and discreetly. Nothing was a struggle for this lovely host. Such a memorable experience
The Bathhouse was sooo beautiful ! A perfect location, huge living spaces, comfy beds and lots of amenities! Nicole was a dream to deal with and always replied so quickly and quietly. Cannot wait to return
What an incredible experience. Nic went above and beyond to make us feel welcome and comfortable. The home is amazing and spacious and so well thought out. The extra touches make all the difference. Nic was on hand at the drop of a hat and at the same time respectful of our space. The perfect place for our destination wedding guests and us to stay.
Such a beautiful place, very peaceful and holistic. The place was an absolute pleasure to stay at. We had a small issue when we got there the power had been tripped, but Nicole was so accommodating talking us through it and how to switch it back on, that such a small inconvenience like that was not even an issue. She was so thoughtful with a bottle of bubbly and a beautiful fresh cheese platter, while extending the main pool for or use even though we were only staying in the Suite. Would and have reccommended already this accommodation to anyone who wants to wind down, relax and get a feel for the byronhinterland. The accommodation in my opinion gets 5 stars and would stay there over and over again if i could.
Testimonial from Airbnb Guests : Cameron Auckland July 2018 "The Bathhouse in Newrybar really is next level. A glorious, sprawling 8 bedroom dream house with a beautiful pool and not one, not two but three spas.The outdoor area is perfect for relaxing during the day or enjoying an evening drink. The bedrooms are beautiful and spacious, there are plenty of gorgeous big bathrooms and a huge living/dining space. We hired the house for a birthday celebration with a group of 14 of us, and it was perfect for a such a large group. Newrybar is a very cute little village, and Harvest Restaurant across the road catered a brilliant private dinner for us at the house.You won't want to leave. Nicole is a fantastic host, answering all our queries leading up to the stay and immediately. The house is excellent value if you have a large group. Nothing but great things to say about this venue and delightful host."
I have never experienced customer service this horrifying in my life. When I had inquired about in-room massages, I was advised that I had to pay the full amount of the massages to book it in, which I never ended up paying. I also never received a confirmation of booking, nor was any cancellation notice period stated to me either verbally or in any written correspondence by anyone (I have screenshots of all correspondence). Yet Nicole called me the day before in a total frenzy, trying to convince me to take up the massages and then huffing and puffing when I made it be known that I had made a booking elsewhere. I then emailed her letting her know that it wasn't fair for me to pay a cancellation fee and then she agreed to cover this cost. Less than 20 hours before I was due to arrive, she cancelled my booking due to a "plumbing" issue, which wasn’t an issue five minutes prior on the phone when she was trying to get me to pay a cancellation fee for the massages. Truthfully, I got such a bad vibe from the phone call that I gladly accepted the last minute cancellation from her, no matter how stressful it was to find somewhere else to stay at such short notice. However, that was not the end of the saga. Two hours later, I received a completely random, unprovoked message from her telling me to “go to hell”, which you can see in the photo attached. I was so shocked at first that I had to laugh. I have travelled around the world and stayed in the best of the best and worst of the worst and never in my whole life have I experienced such crazily unprofessional treatment. I also worked in a hotel for two years and customer service for 10, all while having customers abuse and berate me... and I never even came close to an outburst like this! Also, I have never written a Google review before but I was prompted by friends to share my experience. I truly hope this lady finds peace within herself.
Ugh AMAZING!!!! Such a beautiful home with luxurious features. Loved the outdoor spa and the steam room Nice location to take a stroll up to the macadamia farms. Quick drive to the waterfall.. and Harvest is a great restaurant and it's right next door, literally across the road!
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