Newtownabbey, United Kingdom
51 Mallusk Rd
N/A
+442890844208
Top class service from Jet-Tec! I had been searching the internet high and low for a few parts and couldn’t find them anywhere in the UK. Called Jet Tec on the off chance and they had them in stock. They arrived the very next day in great condition which was better than I anticipated given it was used parts. Massive appreciation to Stephen who gave me some good advice on performance parts, clearly a very knowledgeable guy with great advice. Highly recommended!
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Tried a few places for the low value part that was keeping me off the water and they were of no help at all. Found out about jet tec and phoned Stephen and he got me sorted and saved the rest of the summer! Highly recommended!
Highly recommended! , Superb and friendly customer service! Been using jet tech for a few years now with my own jet ski for regular servicing and maintenance and at competitive prices too , I wouldn’t trust to take my jet ski anywhere else.
I am not the kind of person to leave a bad review and I hate to do this however I ordered several parts off you a while back, we had our disagreements but I didn’t want bad tension so I apologised to which I had no response. I then received my parts and found I had one which was incorrect, I tried phoning and it went straight to voicemail, I text you numerous times with pictures of my original part and the new one to show the difference and to confirm if I had received the wrong part. From then until now I have phoned over 50 times and sent many texts and you have not responded to any. I had no option but to return the part (over 100 worth with shipping back) and hope you would do the right thing and refund me even though you have no responded to me for months. I have checked my tracking and you received the parcel several days ago and still no refund. I am disgraced as I placed a several hundred pound order and spent time asking around friends to add to the order to gain you more business and paid the majority of the order within a day of speaking to you and you cannot even resolve your mistake. I have all the text messages proving what I ordered was correct and the part I received was completely different. I don’t want to be the bad guy here so please refund my part that was incorrect (return bank details were on the parcel), all the other parts you sent were spot on so thank you for that and once I receive my refund I will remove this review and take it as a lesson learnt.
Rang for advice on my jet ski problem as no where else in Northern Ireland could help or seem even as if they wanted too with advice or fix the problem closer to me. Got my jet ski booked in here and the knowledge was top drawer from the beginning. Just got it back and fixed properly and wouldn’t go anywhere else in the country. I am glad I travelled further afield. Forget going to the other dealers as they only want to try and sell you a brand new jet ski and sign you up for finance.
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