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+443330055134
The usual bad service and grumpy lady working there, who turned off the light in the changing rooms at 7:45 while I was in there trying on jeans. She just wanted to go home! When I came out to check what time they closed I got a grunt as a reply. Clearly not interested in assisting a customer. If you stay open until 8 leave the lights on until 8! This is the last time I will be visiting next. Every time I go I experience long waits and or bad grumpy service.
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Fantastic helpful staff. Great store. Lift in store. Good parking.
As another customer has already stated the manager “Julie” is very rude. I have ordered online and collected in store several times, on this occasion the item hadn’t been “scanned” she huffed about this and said “well I will go and check if it is here myself” after telling me to come back in a few hours (after I had already waited 20 minutes). This is HER JOB, to ensure that customers can receive their items (email stated available 12 onwards, it was 1:30) so she huffed as she had to carry out a duty of her job. I guess being a manager has gone to her head and feels she shouldn’t be carrying out tasks such as looking for a customers parcel even though it had been scanned and was in the warehouse. POOR SERVICE JULIE, maybe get yourself on a customer service communication skills course.
Was really hoping that this \Next\ would be decent but I always heave a sigh and end up leaving as its pretty dire. They never seem to have a range of sizes or lengths and for the quality, is pretty pricey. Oh, and I don't appreciate being given dirty looks by the blonde shop assistant every time I go in.... Very unwelcoming and uncomfortable .
Toilet was very dirty and smelly. Plenty of staff on shop floor but no one to clean. Typically over priced next. Would be nice to shop where toilets are cleaned.
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