Neyveli, India
Gangaikondan, NH532, OLD NEYVELI
N/A
+914142261133
GOOD. HAVING LOW END MODELS TO HIG END MODELS
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Worst customer service, brought ma whole family to book Dominar 400, but their worst customer service made me disappointed and I decided to book in Chennai. Sales ye ipdi iruntha after sales service evlo kevalama irukum.
This is mail to Bajaj customer care regards poor service from Aakash Bajaj. One of poor service station and poor management in Bajaj two wheeler segment. open request to MD AAKASH Bajaj. pls call some customers form your service station to know the condition of the service station and your employee commitment toward the work. Hi. My bike number----------- Dominar 400 had a radiator leakage issue and had been serviced in Aakash Bajaj Pondicherry two times on 05 NOV 2020 and 14DEC 2020, Within a time period of one month.Both the time they said the issue is rectified, But the same problem is existing still now. This the third service for the same radiator leakage issue in AAKASSH Bajaj Neyveli. According to the service Manager there is no service mechanic available in Aakash bajaj Neyveli. I should travel too and fro160 KM to Pondicherry Aakash where DOMINAR Experts are available for every service. Now I am not in a situation to travel to Pondicherry, the bike was let to service in Neyveli AAKASH on 25 JAN 2021 as updated on 12/02/2021, there is no mechanic available and the bike was standing still in the workshop for nearly 20 days. I believe the mechanic availability is upto the Showroom, why customers should check on these things to get the right service from the showroom. As a customer, what should i do now ? I need the bike problem rectified at least on this service and too i need assurance, if the problem is not rectified this time whom should i contact and what will be the next step from BAJAJ. As committed by AAKASH Bajaj Neyveli I need my bike delivered today.
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Don't give the bike to service in this showroom , simply time waste ,if u give ur bike to service means they take 1 month to service ,they don't have a proper Spares availablity,they simply says we ordered it will come bt don't know when it come, simply says if you give ur bike mean then you feel y u take bike in bajaj,this service center needs a proper professional mechanics and supervisors ,kindly consider the customer satisfaction,
dont waste ur valuable time by spending in this showroom, Poor customer relationship They doesnt give attention, respect to the customer, full disappointment.
For service delivery they are taking two days Not good ,,,
Excellent bajaj showroom.
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