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Came here today to give a covid plasma donation. First time ever donating. The staff were brilliant from start to finish. Everything was thoroughly explained to me, but so I could still understand it and take it in. I was made very comfortable doing the actual donation and had a great time talking with the staff who are very friendly and some very humorous too. No issues at all with my donation and hopefully I'll be back in 2 weeks to go again.
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I have donated here probably 8 times, never with any difficulty, always prebooked on the app. The staff and volunteers are always lovely and I've always felt safe donating. If you're thinking of donating blood, book an appointment on the website and go for it!
On arrival yesterday they wanted to take a temperature which is totally fine but I asked the lady to take it from my wrist rather than my head but she totally refused. A little annoyed but continued with my donation and somewhat reluctant to go again if they continue with such orthatarian 1 rule.
Dedicated and caring staff make you feel welcome and look after you while you donate.
Fantastic caring and professional staff, a credit to the NHS.
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