Niagara Falls, Canada
300 Taylor Rd Unit 309
$
+19056855538
N/A
I came to this store to return an item I received as a birthday gift last month, and I was told I couldn’t return it for store credit. I obviously don’t have the receipt as it was a gift but it’s in perfect condition with the tag still on because I literally have never worn it. Now I have this vest that I don’t even want and I can’t even exchange it for something good. The young employee who helped me was very nice and tried to ask her manager/supervisor if it was possible to exchange, but she was told “no” because it’s an outlet store. No offence but it’s literally lululemon.... I think they can manage to take back a down vest (especially as it’s so seasonally appropriate for spring). It’s obviously an overpriced vest that my gift-giver spent a lot on, and now it can’t even go towards anything I will use. I don’t understand why the manager/supervisor couldn’t provide store credit. It’s not like she plucked the down feathers from the geese and stitched it together herself; it was literally made in Bangladesh (probably in slave labour). The fact a mega-corp whose branding is based on “chill vibes” couldn’t simply make the moment right for a customer is extremely disappointing. I will gladly never return to this specific store again, and I’m hesitant to ever shop with lululemon again as they are clearly greedy and pretentious.
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Thank you for the help in both finding shorts for the summer season but for also ensuring my profile was set up for the applicable benefits. Katie was outstanding and I was happy with both the items offered, the price and the service. There’s lots of ample parking here at the outlets and there are options for dinner and coffee close by as well. I give this location a full five stars and I hope others have the same experience.
Lineup longer than norm due to pandemic protocol. But more spacious inside. Good deals but sizes are limited.
My friend bought a bag and paid 29. So I went and bought the same. I was charge 39. I told the cashier that my friend paid 29. She said the bag I bought is consider medium but it is exactly the same bag.
Typical outlet collection of styles but the prices are not as discounted as one would expect.
Wife loves the place. Great deals to be had for both women and men.
A well known brand's store located in the mall. There's a queue to get in as they take precautions due to covid which I appreciate Well kept store and helpful staff
Best thing since sliced bread. Prices are cheaper than the retail store although not the same selection. The quality of the clothing is very high and it lasts. I wish these pants were around for ladies years ago growing up because they make people very happy. I recommend for ladies of any age. Comfortable, attractive and long lasting quality
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