Niagara Falls, Canada
6812 Lundy's Ln
N/A
+1 9053566105
Kerbside pickupDeliveryIn-store shopping
Wheelchair-accessible car park
Horrible customer service by one person in particular. Did not get his name but it was a skinny bald guy with a goatee. The store sold me a particular bulb for my car, turned out not to be the right bulb. They specifically looked up the bulb number and had me go get the bulb. Half hour later came back and said I would just like the other correct bulb and he would not take back the incorrect purchase. Argued with me that it was indeed the same bulb and if that's the case the bulb they sold me was over 10 for the pair whereas the one number I needed was 5 or 6 for the pair. Is that why they recommended the other bulb? I do not know ? Just a rude person, very condescending by mentioning multiple times that he was a mechanic. Perhaps I did not bow enough to his expertise and omnipotence. Will never shop there again
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Excellent place for any vehicle, did not just say anything to make a sell. I recommend PartSourse, (John, at this location) to everyone. Very very Happy
Not only does the guy with a crew cut not have people skills, he didn't even try to find what I was looking for, even something as simple as ATV oil (which every store that has oil has, including Walmart), i would not recommend anyone going here unless you're looking to be disappointed with the service or having the parts you need.
Had to urgently buy windshield wipers..they were so knowledgeable and also fitted the wipers for me.
This place is not your Source for Parts! Went in looking for several aftermarket parts and it was more of a bother for them than anything to try and help me out and get me what I needed. They would rather lose business by telling me to go to Automotive Warehouse instead. Great business practice! I guess for now on I will go to Automotive Warehouse for all the parts I need. Idiots!
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