Niagara Falls, Canada
5803 Stanley Ave
N/A
+1 9053547513
Very good hotel with the attention of a whole family (very kind and helpful), continental breakfast included, the rooms are comfortable and with double beds, a small refrigerator, microwave oven, television, etc. Parking for customers, in its surroundings there are many options of places to eat very rich and buffet, just 10 minutes walk to get downtown, 4.5 km from Fallsview Casino and if you take a taxi, the cost is about 7 to 10 dollars the trip; and about 20 minutes from the waterfalls. Many shops around souvenirs, clothes and others. Definitely the hotel is in a good location and affordable, I recommend them.
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If I could give a negative rating I would completely unprofessional and poorly upkept. Will say they have a room for you then rent it out from under you. Will and would NEVER recommend this business to ANYONE!!! Also placed a complaint and review with the BBB
If your ok with simple and basic this is for you.. Place is clean.. Smoking and non smoking rooms... Love the option..Great walk to the falls.. Wifi very poor.. But great choice for the family on a budget tryna have fun..
The whole Motel is old, dirty and needs maintenance. Located on a Main Street it is very loud. The continentale breakfast in a corner of the office is almost nothing. There is no seating so you need to take it to your room or eat on a bench outside. Not recommended!!!!
Not honest owners. Took credit card number over phone but asked for cash when we checked in. I told the lady on the phone we had a very tiny dog. She said fine. Never mentioned the 20. extra for that. Then they required a 50.security deposit. Which we did get back. We are seniors and found this very unprofessional. We even waited for the deposit to be returned while they checked our room. Then there was a very suspicious character sitting outside our room that night. A car drove up and it looked like he got a drug delivery. Called the office number, but no one answered. Room was not clean. Would never recommend this place to anyone.
Shaeky was so kind and accommodating - he has exceptional customer service and went above and beyond in each interaction. Happy to return here again to support this family owned business!
They don't know how to treat customers and we didn't even stayed in the hotel. Does not worth your money the way treat you honestly.
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