Niagara Falls, Canada
8054 Lundy's Ln
N/A
+1 9053543162
I called in to book what they call the efficiency room for a month, the room with a kitchenette 2 double beds, a pull out couch and a roll away bed can be added if need be. It says it's perfect for families. Well apparently a family of 5 does NOT qualify for that room, only 4 people max.. yet my kids are small and all under the age of 9 that would not take up that much space Very disappointed with their advertising, website, and customer service. I would never recommend and would place a negative 1 start if possible. They just lost a great deal of an income opportunity and given a disgrace to bigger families as if having more that 2 kids is frowned upon . I will gladly take, my money else where and never look back
like
Relatively affordable place. Free breakfast ends at 10am and there is a small outdoor pool with a few lounge chairs for people to enjoy. The room i was in had two Queen beds, Phillips TV, it's one air conditioning unit and, of course, the bathroom. Clean and there is an ice and laundry room separately, as well as free parking.
I personally am not staying here but I am here frequently to see family (that are in my social circle with covid) ... The staff are all polite and respectful and keep the property clean. There is a small playground and grass area for children to play, and decent pricing on the rooms. The area the hotel is in can be a little dicey due to transients but the owner and staff take care to keep the property safe.
Very good! Clean room, TV, kinda kitchen, breakfast, WiFi. The only reason I didn't give five star is that sheet on one of the beds got cigarette tip burned hole. However, everything else is good.
I wrote a review which the staff of the hotel asked me to rescind ... I did but now that I am home, I am sticking to my original review...I WILL NOT BE BLACKMAILED. 1. COVID restrictions in your description aid that rooms were left empty at least 24 hours between stays ... yet there were no towels the wine glasses were used and dirty and there were Kleenex - used KLEENEX all over the place. AND WE PAID TO CHECK IN A FEW MINUTES EARLY ... YES, THEY CHARGE YOU IF YOU SHOW UP EARLY EVEN THOUGH THE ROOM IS SUPPOSED TO BE EMPTY/READ. 2. NO towels. When she brought the towels, SHE WAS NOT WEARING A MASK. 3. Dirty wine glasses...lipstick and wine stains. 4. Used Kleenex all over the place. 5. It was freezing ... we could not get the heater to work, but 5 minutes after my original post he showed up to make it go to max...we had done that multiple times and it kept going off ... it went off but at that point, we had brought in blankets from the car. BTW, WE PAID 5 EXTRA A DAY FOR HEAT....SERIOUSLY. THERE WERE A LOT OF "SERVICE CHARGES" for things that did not exist 6. I realize that you do not clean rooms while you are there for multple nights but it would have been nice to: a) offer to take the garbage...we ended up just leaving it outside the room is it stunk after 36 hours ... b) replace the coffee...the included breakfast is not open so at least give me caffeine!!! 7. When they showed up and asked me to take down my review, he brought clean towels and asked me for my dirty and took the garbage...WITHOUT WEARING A MASK. I had one one, they did not. Nice....I guess you really don't care about COVID 8. The homeless people living there smoked outside all the time: the smoke got in our rooms as they were right out our door. so ... if you want a cheap and questionable hotel to stay at then go ahead and stay here, but don't write your review until YOU LEAVE or they will ask you to take it down.
We found this place last min while driving by ... i had a good time with My family, great pool, patio deck, little playground for kids and beautiful gardening. Clean rooms just had a lil smell like wood in the rooms! But the price is amazing very affordable!
This place is terrible, I called their phone line and it wasn't working properly so figured they were not open because of covid.... This is after I booked them on Hotels.com. I decided not to drive there and just book another property I was at and knew was open. Villager Hotel refused to give my money back, called me a liar about the hotel phone issue I experienced. This was even after I talked to the manager Jason and he ensured me he would issue a refund. He lied and they refused to take my calls after continued to hang up the phone. Never stay here if you have other options.
nice and clean rooms..Suites for family stays in the summer and a great heated outdoor pool. There are picnic tables and barbecues. It's only one block from grocery store, every thing are near by motel , restaurants, spa, pizza ,
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