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World Gym International

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Niagara Falls, Canada

worldgym.com
Fitness center· Aerobics instructor

World Gym International Reviews | Rating 3.5 out of 5 stars (5 reviews)

World Gym International is located in Niagara Falls, Canada on 7555 Montrose Rd #I7. World Gym International is rated 3.5 out of 5 in the category fitness center in Canada.

Address

7555 Montrose Rd #I7

Phone

+1 2892966051

Accessibility

Wheelchair-accessible car parkWheelchair-accessible entrance

Open hours

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Johnathon Edwards

This gym is amazing! I am so grateful to find a gym where I am accepted and can make friends as well. The staff is amazing and helps me witb everything I need. Mike and Olivia are fantastic and very professional!

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Michael Mete

I have been trying to cancel for over a year now. They send you through the ringer....I couldn’t cancel in person, couldn’t cancel through an email, can’t call in, it is a must to send a letter, so I send a letter and they “can’t find it”, finally after 1 year of trying-and numerous emails with the manager- I take a picture of a post it note reading: Cancel my membership Signed And they cancel, and are ever so kind to not charge me the required 60 days notice fee. Absolutely 0 customer service skills/training/policies. They show no sympathy or empathy for the situation and only stand by their policies. What a disgraceful company! The staff is rude to tip it all off. If you want to pay 10 or 20 a month for a gym, just remember you pay for what you get! It has costed me an extra 345, just to cancel. Let that sink in. I wish I could give it 0 stars.

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adam ford

Woweow wee wow ,, what a place ,, let me say the staff and management are next level impressive , always accommodating always helpful and best of all always friendly .. the equipment is kept clean to a hole notha level , overall world gym is the best gym in Niagara region by far , and you can't beat the price .. world gym Niagara Falls gets 5stars *****

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Kathy Savoy

Easy to take a client's money but when you want to cancel a membership it's the hardest thing you can ever do. They tell you to go into cancel to the branch and you can cancel it only at the branch you signed up for but they forget to tell you the manager has to do it because no one else can. They just keep charging you and charging you they will not do anything for you. And then you go in and there's no manager so in other words I have to come back just so I can speak to a manager to cancel my membership. Absolutely disgusting. Learned my lesson and this is one place I will not be going to or recommending to anyone.

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Janella

My brother called to cancel his membership as he can not go due to covid to just ensure the safety of our grandma especially. They told him he had to speak to a manager or he could write a letter and drop it off at 7am. He went in the next morning and was told to mail it instead... waste of time for him to be told to mail a letter he had in his hand to be given to the place he was already at. Our friend had also mentioned when he noticed that world gym froze his membership during covid and then took out all the payments at once from his bank account. I dont think management is efficiently handling the best interest of their clients but just trying to take peoples money during this rough time.

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