Nogales, United States
1815 N Mastick Way
N/A
+1 5207613533
Toilets
Wheelchair-accessible toilet
The overall service was fine. We understand the precautions necessary due to COVID, but when you have an elderly person (99 years old) coming for eye exams, you need to make exceptions. You cannot leave her outside or unaccompanied. Care and considerations are necessary. I think you should instruct your personnel about the care that is needed when you have elderly people. Your assistant got very rude and antagonistic, instead of being understanding of the situation. Everyone else was kind and considerate. Thank you for allowing me the opportunity to opine. Carmen Eggers
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Dr Rollins at SouthWest Eye Center in Nogales, Az Was quick to intercede on my behalf with an evaluation and referral to the best surgeon in Tucson to rule out a malignant neoplasm. I was scheduled for the surgeon the next day at 8:00 am and surgery the next business day at 7:00 am with good results.
The appointment went very well I felt protected from the virus, everyone was friendly and helpful . Especially Dr Keeney he gave me some great eye drop advice!
The Center was very careful in making sure that, no one with the virus could come in... The staff was quite courteous in requesting paperwork and giving out instructions... The preliminary tests were conducted by very skilled technicians.. The Dr was very young but quite knowledgeable, he did a good job explaining my condition and future treatments. I highly recommend this center for your eye care needs. P.S. Be prepared to received many calls, robo calls and texted messages, reminding you of the appointment!! :))
Great experience, very professional staff, took great care of me immediately. Dr & staff had my best interests as their priority. Extremely thorough.
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