Noosa Heads, Australia
23 Sunshine Beach Rd
N/A
+61 754474127
In-store pick-upIn-store shoppingOn-site services
Wheelchair-accessible car park
Had such a great experience buying a new surfboard here. Mick, the manager, was so helpful and patient. He genuinely wanted me to find the perfect board, and I feel so good about my purchase. Besides the great service, the surfboards and apparel there are at awesome prices. Cannot recommend this enough!!
like
Mick and his team are awesome. I have purchased a few things from this store including a new board and accessories. Service was excellent. Old school surf shop staff that will take the time to have a chat. My Sideways Blue 8 ft is a great step up from a short board and I can still duck dive bigger sets.
Great variety and service Well priced surfwear and surf hardware Highly recommended
I’ve always had a pleasureable shopping experience until recently. A close friend of mine bought a new board but unfortunately snapped the nose on the first outing. Carrying the board back to the store inside the new board bag (purchased at the same time as the board) the manager reluctantly agreed to repair the board on the condition the cost would be 50/50. Eventually the board was repaired however the collection process and estimated pick up date loomed from one day through to seven days, with generally poor communication from the seller to the customer throughout. On collection of the board my friend asked where the board bag was, however they had no recollection of there ever being one when the board was dropped off. This followed with an accusation of “we think you’re up to something”. At this moment in time my friend had just purchased more gear from Sideways and was astounded at such an accusation. Staff have since “looked” again for the board bag but it hasn’t been seen. All communication has ceased. Overall - I’m disappointed in the level of customer service shown to my friend. I have had nothing but pleasant dealings with sideways in the past HOWEVER, due to recent events I won’t be shopping there any more. Up your game
Very sour customer service. No smiles, barely look at you never the less speak to you. Very rude staff. One man actually snapped at our kids for playing with/turning the lock on the change room door, while I was trying stuff on. Not politely but quite aggressively. We were also looking for help with the surfboards and no one would assist us. It was a very uncomfortable experience. If you want to shop at sideways just go straight to Kawana. The staff there have always been kind and helpful.
Good quality clothing and discounted prices ALWAYS Friendly staff
Good place for budget surf apparel
Nice surf shop with friendly staff, good selection of clothes surfboards and accessories. Great prices too. One of the best surf shops around.
Deli
The best companies in the category 'Deli'