Norco, United States
2570 Hamner Ave
N/A
+1 9512739100
I desperately needed a car and they gave me a quote for 99.00 one day. Then they called to charge me for a minivan instead stating they don’t have compact. I cancelled but I ended up taking UBER to the place. They have many compact cars at least 3 but they make it look like they have to charge me for a minivan or another expensive car for 30-50 dollar more. Very tricky.
like
Picking up and dropping off the car couldn’t have been easier. I was asked to stay outside the whole time because of COVID. I was just happy the weather was good. There wasn’t any shade or a place to sit.
Very easy to work with. Went through my insurance with ease. Staff very friendly and efficient. Loved the Volkswagen Jetta.
Great service no problem good car I highly recommend it
Many choices but this is the best. A great variety of cars and trucks. Clean and sanitized...
The Norco office of Enterprise is wonderful! We have rented from them several times over the last year and have always had a great experience. Super efficient and friendly staff. Even during Covid restrictions every part from reservation to return was simple.
Referred by AAA and all magic body shop local to them, they charged me a made up fee on my cCard & that's after me verifying that I dropped off the car back at the body shop per them I did my due diligence and I returned the car on time until now they did not give me back the unauthorized charge made multiple phone calls and attempts and they verified with the body shop that the car was dropped off and the mistake was from them like I said till now they're giving me hard time very unprofessional and a rip off and the cars are stinky and they don't maintain them with basic standards just to pump them out and capitalize on them which is nuts based on what the service they want to provide
I’ve rented from Enterprise for well over 10 years, my most recent rentals were back to back weeks at the same location, and what a drastic difference these two experiences turn out to be. The first experience at this location was flawless, as a regular customer I came prepared had my drivers license, credit card and reservation number. The young lady who assisted me was very polite checked me in, we did the standard visual inspection, signed the contract, she explained that 50 hold would be applied to my card and I was assigned a vehicle. My second experience was to the contrary. I arrived prepared with all pertinent items, the young man who assisted me proceeded to say that I needed to provide three references with phone numbers and 250 would be applied to my credit card, I said I just rented from this location a week ago and I wasn’t asked for any of this information, he stated that it was standard procedure, at this point I became extremely annoyed, was I being profiled, judged, discriminated against? Why was my last rental flawless and this experience an interrogation? Needless to say very disappointed and sadden with this treatment, definitely didn’t feel like a valued customer.
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