Normanhurst, Australia
48 Denman Parade
N/A
+61294892790
Excellent customer service from the staff here every single time I've been. They look after my parcel promptly and without delay. Very helpful and courteous. I've now switched to using Normanhurst LPO instead of Pennant Hills LPO due to the lack of customer service there. Very happy customer of Normanhurst LPO.
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It’s conveniently located. However quite small space and not so helpful staff. I waited for a few incidences to confirm what’s the experience like with this office. Here’s a summary. Delivery personal doesn’t seem to have good communication with this office. They leave notes but parcels weren’t found at collection either. Surely most are rude as other reviewers say. They need much more training and culture awareness. Takes very long to complete an order. Business process alone doesn’t seem sufficient. Really looking forward to change this rating to a better in future.
Small post offices are the best ; one to one service. Never had a problem I suggest that Maduranga Kannangara goes to the larger Hornsby post office and join the queue. Aust post has bee running all thru covid and has done a great job !!!
We have been coming here for the entire life of the current owners and they have always been friendly and more than helpful. I highly recommend this family business.
Best post office to post the parcel or any postal work. Excellent staff ,great product Knowledge.humble and courteous. Will give 10stars.he waited extra 15 min. After 5.00 just to finish my postings. Will come again and again.
Very friendly staff and exceptional customer service.
Very convenient location and does its job but I'm afraid that is about it because its staff is unbelievably rude, and I am not saying this because of one incident only. In the past 3 years of my experience dealing with the staff, my family and I have come to the conclusion that the staff not only has no empathy for its customers, but also can be upfront rude to you. When the tasks are simple and the process is short, sure you probably can walk out of the post office peacefully. But when mistakes occurred, the staff not only did not admit it but did not give its customer a chance to say anything, and would accuse you for being responsible for such mistake. Speechless.
Fast and efficient service. Short wait times. Patient staff. Best PO around!
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