The Dx collection

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Normanton, United Kingdom

thedx.co.uk
Courier service

The Dx collection Reviews | Rating 3.4 out of 5 stars (5 reviews)

The Dx collection is located in Normanton, United Kingdom on Featherstone. The Dx collection is rated 3.4 out of 5 in the category courier service in United Kingdom.

Address

Featherstone

Open hours

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C

Chris Xaviour

Waited outside ringing the buzzer for 10 mins before someone who had arrived for work there had buzzed me in!... Who knows how long I would have had to wait if it wasn't for that lady! Terrible terrible service..!!

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Frances Beresford

Went to pick up my passport - a lovely lady from a different team let me in and tried to alert the collection people, eventually she came down again and went and got them for me. It turns out no one from the collection team was stood manning the desk where the buzzer the signage had said to ring was sounding - but this wasn't at all on the signs outside. Would have been stood there maybe all day if it wasn't for the lady in another team who got the staff for me. She was hugely apologetic. When the collection manager came out with my passport he was acting really cheerful and didn't seem to grasp that he'd left me waiting for 20 mins.

A

Anka Studzinska

the courier notoriously says that he was at my house and I did not agree to collect the package I ordered! I sat and waited for the package for two days. no courier, no card with information that zero professionalism! I do not recommend the company!

T

Tom Walmsley

Terrible service. Closed to the public when we went to collect. Whole company from drivers, to tracking to collection was terrible and shoddy. Initially had a message saying would be delivered between 2-5pm, then had a text that they'd tried to deliver at 11am. Phone services are terrible and can't contact drivers. Whole company is terribly ran. Wouldn't use out of choice.

M

Marcus Clay

3 weeks no delivery. No information on the item. You try and track and the web page either fails, or it flat out denies having anything to do with their own tracking numbers. Absolutely appalling. Use another service if you can.