North Andover, United States
419 Andover St
$
+19786853546
N/A
Really pleased with the service my wife and I received from the salesman at Ethan Allen- and ultimately the sofas that were delivered for us.
like
I purchased everything via phone and email and the process was super easy. Fran was great to work with, she followed up timely and made sure I knew what was going on. The delivery team was professional and courteous. I'm in love with the fabric, the look, and the quality of the product we got.
I worked with the designer James who was extremely helpful with suggestions and price comparison and some design suggestions. He also gave me space to browse and think and decide without interference. I've been to two other Ethan Allens in the area and was disappointed in the lackluster assistance. This time I was very impressed and very happy with the sectional and easy chair I purchased. Thank you James and Ethan Allen North Andover!
I bought a chair and ottoman in December. They were delivered, but they were very uncomfortable. The ottoman was several inches lower then the chair and because the chair had piping my legs hung low and that would cut off the circulation in my legs. I contacted my salesman James and he asked me to send pictures, I did and never heard back from him. I have bought about five pieces of furniture from them and that piece will be my last, the customer service is fine while you’re there and spending a lot of money, but nothing after the sale.
Responsive and flexible. Great follow-up.
Very helpful and accommodating when we needed fabric swatches, ideas, the best prices.
Great furniture, great staff, go to place for furniture
Deli
The best companies in the category 'Deli'