North Ferriby, United Kingdom
19-21 Main St, Swanland
N/A
+441482633031
I have used this shop/post office alot since the post office closed in North Ferriby. The staff in there have been wonderful especially one girl who went above and beyond a couple of times with a scan label on a parcel that just would not scan. She did not give up and in the end in worked. The staff i have met always really pleasant and helpful especially under all the restrictions we have had lately. So many thanks ladies
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Reasonable selection of products. Prices are not to expensive. Sells newspapers and magazines. There is also a post office in the store.
Saturday 11th January 2020. Went into McColl's in Swanland to buy some stuff. Lady that \served\ me at the till stood sideways on to me the whole time talking away with her colleagues about what they were doing that weekend. No eye contact, no acknowledgement of my presence, total disinterest. I paid by card, no receipt offered so I asked for one, at least this got a look from her even if it was one of annoyance at actually having to tear herself away from chattering. I won't be going back here - I'll be going to Co-Op in North Ferriby instead where the staff are great and service isn't something that has been binned.
I'd love to give this village shop 5* because there are some fantastic and friendly people that work there. It's very convenient and they have a good selection of food. The one thing that isn't so nice is the gossiping about other colleagues that goes on in front of customers as they are being served. It's almost like the customers are part of the conversation. It's awkward and unprofessional and should stop. I understand that everyone gets frustrated sometimes at work and needs to talk about it, but please do this when customers aren't around.
Expensive, but convenient.
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