North Saanich, Canada
1852 Canso Rd Suite 101
N/A
+1 2506566666
Since moving to Sidney four years ago we have used Sidney Taxi on various occasions as we like to support local businesses. Our 25th wedding anniversary was coming up so we planned a dinner at Deep Cove Chalet with another couple. Considering we would all be having a drink, it was decided to go by taxi so Sidney Taxi was called one week prior to the date only to be told they don’t book so far ahead, that we should call the day before, which we did. It was explained to the fellow what was going on and that we would have to pick up another couple. He suggested that we would be picked up at 4:45pm on the day. 4:45 came and went so I called at 4:55pm only to be told there was no record of our booking!!! Needless to say we were most upset. I ended up driving and picked up the other couple. We left our vehicle at the restaurant and called for 2 Yellow Cabs which were there in a short time. I waited a couple of days before calling Sidney Taxi hoping to speak to the owner but had to leave a message. That was over a week ago and I haven’t heard anything. We were upset but also sad that during such difficult times for small businesses this happened.
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I've called this company everyday this week and only got a cab once. They are seriously unreliable.
Can't wait for ride sharing. When I miss my ferry on a Monday morning after giving the taxi an hour notice before we needed to leave it is completely unacceptable. The receptionist was rude. Hadn't called a cab in awhile and I wonder why??? People think ride sharing will kill taxi cab jobs. POOR SERVICE WILL END CAB COMPANIES not ride sharing
Pfft. Who needs ride sharing when you can get a cab quickly! If that were true, this wouldn't be a 1 star review. Not only were they slow at picking up, but I was then quickly placed on hold for another 4 minutes only to be told that the fastest cab they could send is over an hour away. At least they were honest about it, but that certainly doesn't help me needing to actually get somewhere. We. NEED. Ridesharing.
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