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I purchased a pair of safety boots which suffered from poor stitching which rendered them useless for outdoor work within 8 months of purchase under light use. I asked for a replacement but was told their warranty had expired. Fair enough - I should have checked their terms before spending so much money. Replies from customer service were terse and unhelpful. This was clearly a production fault. North Sea work wear would’t even provide me with the manufacturers details nor offer any advice. I am happy to say that I was able to contact the manufacturer myself and was offered a replacement pair free of charge. I will not be purchasing from North Sea Workwear again.
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Great web-site easy to follow and get around it, great products with good prices.
Good experience, no complaints! Can't go wrong really.
Best service. Nice website and good prices.
I purchased some wellington boots from North Sea Workwear that split along the seam after 8 months. I contacted North Sea Workwear but they would not honour the manufacturer's warranty. Avoid this company if you expect any sort of after sales support.
Deli
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