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Alpha Plumbing & Heating Services

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North Shields, United Kingdom

Heating contractorGas engineerPlumber· Heating contractor· Gas engineer· Plumber

Alpha Plumbing & Heating Services Reviews | Rating 4.5 out of 5 stars (5 reviews)

Alpha Plumbing & Heating Services is located in North Shields, United Kingdom on 174 Tynemouth Rd. Alpha Plumbing & Heating Services is rated 4.5 out of 5 in the category heating contractorgas engineerplumber in United Kingdom.

Address

174 Tynemouth Rd

Phone

+44 1912961526

Accessibility

No wheelchair-accessible entrance

Open hours

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J

julie walker

05/12 For the record.. parents with dementia which is why i initially rang up and told you what the problem was. The trv valve needed replacing as the radiator DID work but we could not control the temperature. We had already changed the thermostatic head which made no difference as the radiator just continued to work on full heat. This was all explained when I asked for your assistance but obviously not passed on to your field service staff. I take on board that you have more important customers with worse problems but if honest as a customer I don't want to hear that. To summarise you didn't sort the problem. I was told when I rang up to discuss that you would refund them but that hasn't happened. The problem has been now sorted with another company Terrible service especially as my parents are elderly. Two weeks from first call, my diagnosis of the Problem was ignored. Radiator still not working and now they have no one available for 2 weeks. Have asked that original bill be refunded to my Mum.

A

Anita todd

Excellent and efficient qualify engineers who go the extra mile.

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David Troy Builders

Our elderly client's boiler stopped working and when this firm heard he was a pensioner they sent an engineer to fix it within the hour. We will definitely be recommending them to other clients in future because not every firm gives vulnerable pensioner special treatment like this. Thanks to Alpha our client is looking forward to a nice hot bath!

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info @

This firm has provided plumbing and heating services for me for many years now and they are absolutely first class . They recently came out to assist a friend of mine with his boiler which had broken and the engineer went far above the call of duty to get it fixed and in working order again . We can not praise them enough. Steve Whittle

M

Michael Kemp

Have used Alpha for many years. Excellent service. I wouldn't use anybody else

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