North Vancouver, Canada
1315 Cotton Rd
N/A
+1 6049808517
Wheelchair-accessible entrance
Reasonable rates and quality service. Darcy and his team are awesome!
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I just wanted to bring to your attention that on March 20th 2019, the vehicle that I lease from Nissan started to make squeaky noise on the tire brakes. As a result, I stopped at Budget Brake in North Vancouver –Main Street for assistance and repairs. Once repairs were done, I was told that there is no more problem and that the tire break noise is gone. The very next day and noticed that the original Nissan lock nut that holds the is gone and replaced to a simple nut one without my knowledge or consent. Therefore, the next day, I stopped at Budget Brake again to find out why I was not notified when the tire lock nut was replaced in such unprofessional manner, to what I was told by the Budget Brake mechanic that it was like that before. Please confirm if certified mechanics are obligated to check the vehicle and inspect it prior on taking the car and inform the vehicle owner off any deficiencies or visual issues before they take the car just to make sure it is noticed and on paper to avoid further misunderstandings and inconvenience such this one?
Darcy and the shop goes out of their way to help you in the difficult moment when you have breakage of your car. Darcy is very reliable and kind. Thank you very much for storing my car and looking after our needs so graciously. It was really appreciated.
Brought my truck to Darcy thinking it may have a blocked cat converter. Darcy took the time to inspect it and was honest that he couldn't say for sure that was the issue. We discussed and agreed not worth the expense of testing new cat converters. Nice to deal with and helpful
I've been to Darcy's shop for various things. Oil changes, wheel alignments, brakes and next week switching my tires. Always top notch service. Friendly staff, good rates. I've recommended them to friends and family.
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