North Vancouver, Canada
1233 Lynn Valley Rd #149
N/A
+17783401101
I received my new hearing aids this morning and I am so Happy! Having an in-home hearing test and getting fit with hearing aids while sitting in your dining room was so convenient. The service is excellent and Jennifer was so thorough and patiently explained every detail to me. I would highly recommend.
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My sister and I feel blessed to have met Jennifer from Hear at Home. Getting our mom the help she needed with her hearing has significantly changed Mom's life for the better and, thanks to Jennifer, the entire process was pleasant for all of us. Having our mom being able to hear again truly is amazing but equally amazing is the way Jennifer does what she does. Right from the start of the process her calm, friendly demeanor put all of us immediately at ease. We were a bit concerned about how well our mom would handle the actual hearing test but Jennifer's patience, interjected with appropriate and well-timed humour, had our mom relaxed and understanding what she needed to do in a matter of minutes. Jennifer has a thorough and clear way of explaining things which was especially valuable when it came to understanding the hearing test results, why she was recommending specific types of hearing aids and how to insert and care for the hearing aids we selected. Her response time to phone calls and e-mails was also very prompt which was also greatly appreciated. As well, Jennifer made a recommendation of an alternate communication device to the telephone which has significantly improved quality and quantity of connecting with our mom. We highly recommend Jennifer and Hear at Home for anyone in need of a hearing test or devices for themselves or anyone under their care. Linda Hagen & Jennifer Champagne
I highly recommend Jennifer and Hear at Home not just for the excellent service she provides to my Senior clients but also for the amazing custom ear plugs I received from her for swimming. Hear at Home Mobile Hearing Clinic service standards and professionalism are outstanding and not having to leave home offers a definite advantage to our busy lives. Thank you Jennifer.
I am very pleased with Hear at Home Mobile Hearing Clinic and the service that Jennifer Abbott provides. She is professional, kind and patient. I highly recommend Jennifer to anyone needing hearing aids.
I don’t usually write reviews for companies, but I just had to share my experience this time. Jennifer was attentive, efficient and professional. My grandmother lost her hearing aid at her nursing home. Jennifer understood the urgency and got it replaced as soon as possible, by rushing to the home as soon as she got the hearing aid mailed to her. Every step of the way, she took the time to communicate with my family as well as the nursing home staff. She would send me pictures and call me to keep me updated. She also made sure that we were completely satisfied with the product. Jennifer went above and beyond by helping my family manage a very stressful situation. I would recommend her to anyone looking for a hearing aid for themselves or a loved one.
I was happy to get a call to come in for a hearing check. But I am ecstatic with the new hearing aides. I can hear much better with my new hearing aides. Also, I can listen to my podcast and I can talk on my iPhone through my hearing aides. And I don’t need any extra accessories to do it. The service is outstanding and I do urge others to use Hear-At-Home over the big chain stores! The quality of the hearing aides and service is much superior.
When I reached out to get custom fit ear plugs for work Jennifer was able to see me the next day for a fitting and then promptly came back once the ear plugs had been made for a final fitting. Due to covid she was in full ppe, which is very much appreciated in these times. I am extremely pleased with my purchase and experience and can't recommend Jennifer enough!
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