North Vancouver, Canada
1102-1124 Lonsdale Ave
N/A
+1 6049687255
We signed a shingle roof installation contract with Justin Wells on April 30th, 2020 and paid him a 500 deposit. We planned for May 2020 installation, but that never happened, and then we planned for July 25, 2020 installation and he no-showed. Since August, we have been trying to contact Justin to get our deposit back and he barely responds - blows us off - and has not returned our money (today is September 13, 2020) We will update our Google review when our 500 deposit is returned. UPDATE: within 15 minutes of this post, we got our deposit via etransfer. Thank you, Justin. I'm changing from 1-star to 3-star (neutral rating?) because this is finally resolved. We understand the COVID situation, but this doesn't mean we are left in the dark for months thinking we got ripped off.
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DO NOT TRUST!!!!! DO NOT WORK FOR OR WITH JUSTIN!!! JG Wells roofing hired us as subcontractors, made us work for 12 full days and didn’t pay us. Will remove this review after getting paid.
TO CONTRACTORS: DO NOT SUBCONTRACT YOUR WORK TO JG WELLS!!!! I worked on a project with Justin. He took all the money and refuses to give me my part!! It has been months now!!!!
My wife and I woke yesterday morning to start our day as usual, however we would soon realize that our kitchen was flooding with water, and it seemed to be coming from the ceiling. Having Justin's business card as he did our neighbours roof in the British properites last fall , I knew immediately who I would call. I called the number on the business card at 6:55am Saturday morning . Justin answered directly, I explained to him what my concerns was and the issue upon us, he never hesitated for a second. He said '' Joe, ill be right there " 7:20 am Justin shows up with a service technicain . Within one hour the leak had stopped and everything was under control ! The best thing about all of this was, minimal damage occured inside because they were so quick to respond, really impressed and glad to have called them . For a Saturday morning emergency leak call, Justin was also really well priced and had great knowledge of the industry. Justin, and his company also provided me with an estimate to complete the section of the roof that has been causing the issue. Thanks again Cheers J
Not TrustWorthy in my opinion.
Outstanding company to deal with, professional! I highly recommend!
Poor Quality
Many Deficiencies
Deli
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