North Vancouver, Canada
162 E 13th St
N/A
+1 6049869566
I love this optometrist! His staff is always friendly and professional. He is knowledgeable and explains things really well and has a quirky sense of humour. I have been taking my kids to them since they were little and he is so good with them. He is never pushy about making you buy frames from him. My family has been seeing him for over 20 years.
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Very nasty experience. Signs up everywhere -- had to knock on the door. Acted like they didn't even want to open the door. Was about to be given a two pager to fill out on a clipboard. I said I was just there to look at the frames. The older woman then became very angry and very rude. She held the door open and told me to leave! This is the honest truth. DO NOT go there. I then went to two other places (Lenscrafters) and was treated well. There's absolutely no reason to be nasty.
They act like thief. Stay away from them. My husband did an eye exam with this doctor and paid them 105 last week, but they refuse to give him a copy of his prescription in order to force him to buy glasses only from them!! We asked them twice to email us his prescription. After finishing the eye exam, we wanted the prescription. The secretary lies that she has already emailed it to us which she hadn’t. We called them again and asked them to email the damn prescription. They simply ignore your calls and request. Now I think we have to file an official complaint against them with BC government. If you respect yourself, stay away from these aggressive front desk and ignorant doctor.
Dr. Gilani is super kind and friendly. He has a good sense of humour and makes you feel very welcome. He genuinely cares about his clients and is very good at what he does.
Dr. Gilani is the best optometrist that I have ever had. He is generous with his time and devoted to his patients.
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