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County Surgery

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Northampton, United Kingdom

countysurgery.co.uk
Medical clinic· Doctor

County Surgery Reviews | Rating 2.5 out of 5 stars (4 reviews)

County Surgery is located in Northampton, United Kingdom on 202-204 Abington Ave. County Surgery is rated 2.5 out of 5 in the category medical clinic in United Kingdom.

Address

202-204 Abington Ave

Phone

+44 1604632918

Amenities

Toilets

Accessibility

Wheelchair-accessible entranceWheelchair-accessible toilet

Open hours

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Ewonkem Macroy

Their Telephone lines are never available when you call. Countless times i had to call and it always shows «LINE BUSY». No matter what time of the day and how many times wanna keep on trying I assure You there is just a 5%/100% chance you might get them. That’s just the reason I had to rate them 1 ️ because if one can’t get to you when needed so what’s the point

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R

The main reason why I've given 1 star to the County Surgery is plain simple. (This story goes back to 1 or 3 years, I honestly cannot remember at this point). I went in with my sister to help translate things that she might not understand - since we are both from a different country, our first language isn't English. I've asked the doctor to excuse us for a minute while I explain what was discussed to help my sister understand what was going on, but the doctor decided that this was un-polite and made fun of my sister and I by talking in Latin. He commented that I was rude by not talking in English and that I shouldn't be talking [in another language] if he can't understand it - implying that I was talking something bad in front of him, even though I've only explained the previous discussions. Now, I would expect a place like this to have professional staff members who respect equality and diversity, but sadly this isn't the case, hence the 1 star review. Keep in mind, this has only happened with one of the doctors, I cannot comment on the others, but my experience so far isn't very good. Fortunately, I did not yet have to visit them for any personal enquiries, but I sure do hope I will not have to in the future.

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Abi King

I very much agree with Gemma's comment below, the doctors can come across very curt and perhaps rude, however they will come to some form of conclusion or refer you to the hospital for next steps. In regards to their admin staff, I spoke with Nicola today and she came across very blunt, rude and unhelpful when trying to get an urgent nurse appointment, it was almost like she didn't believe my reasons for needing an appointment, I've only had a handful of positive experiences dealing with the admin staff.

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Andrew Rowe

The receptionists here are rude, arrogant, lazy and cretinous. I tried to enrol after phoning specifically to check if I was in the catchment area and they let me fill in all of their poorly formatted forms before checking and letting me know I wasn't. No apologies, just basically tried to blame me. Utter bellends - a lucky escape I suppose.

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