Northampton, United Kingdom
Moulton Park, Scirocco Cl
N/A
+44 1604492644
poor customer service, estimated my previous accounts when I didnt want to renew, they still went ahead and renewed my policy anyway and the day they took first payment i rang them to be told its to late and id have to pay for the year, cancelled it with premium credit but Trust refused to reenburse the policy amount. I wouldn't TRUST them ever again.
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Fabulous customer service, easy to talk to and understand the ins and outs of the policies. Having to make a claim for the first time was made simple, in a time of trauma, by being able to speak to and email the same team member of staff every time.
It's true what they say. You never known how good an insurance company is until you need them. Unfortunately we had an expensive chipper stolen but Trust have been amazing very efficienct and quick in helping us with our claim, meaning we can carry on with our business. Highly recommend!!
Insured with Trust Insurance now for 3rd year. Easy to get in touch with, specific Landscape policy at a better price than my previous insurance company with the same levels of protection. Feb 18 we were burgled at our works unit. Insurance settled within 4 weeks, previous insurer was 8 weeks... considering previous insurer had all details on day 2, and Trust did not get till day 8 I think this was a great service in comparison. Thank you and we will continue to hold our business insurance policies with Trust Insurance.
I have run my own Tree surgery business for 36 years and for the majority of this time I have been with Trust. Always found them competitive with their premiums, and quick to action a claim which thankfully does not happen too often. I highly recommend them.
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