Northbrook, United States
1160 Shermer Rd
N/A
+1 8474000050
Drive-through
Wheelchair-accessible car parkWheelchair-accessible entranceWheelchair-accessible lift
Honorable people... Steven Saldanha \ some kind of Business specialist \ doesn't even know the requirements for a simple car loan. Customer service is absolute zero
like
Very disappointed at this location, I am an old customer, they started charging my account 12.00 fee for having my current checking account which for almost 10 years, they never notified me via letter or statement or mail, I went in to speak to relationship manager and said she can only refund me 12.00 for current month and not the rest of the months which they been charging me, was not helpful at all, and when I told them I’m very upset about this, and would like to cancel my account, they didn’t value me at all as a customer and told me okay I can go for it and cancel , very poor customer service and they don’t value relationships at all as far as I can see, defiantly not banking within them anymore after this experience
Great bank to open a safety deposit box at because the service is great and the place looks as clean and secure as the federal reserve with the place always being improved!
worst customer service ever. i went to do a bussines deposit and the teller sent to the atm. i had like 300 bills and 5 checks to deposit (xx amount) and it took me like 10 min doing the whole procces because the atm only accepts 40 bills. i would undertand if it was busy, but the teller herself walked me to the atm.
Poor customer service. Waited for 40 min on Saturday to close account
Deli
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