Northbrook, United States
400 Academy Dr
N/A
+1 8474800000
I always have excellent customer service with Premier. Orders are fulfilled and shipped quickly and always packaged well. I love that they are a family-run business, Amy is an amazing rep to work with and always supports my small business.
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i am appalled on how they treated me and my daughter.
I have not had a worse customer care experience in a very long time, if ever that I can recall. Absolutely no attempt was made by customer care to resolve an issue with extensions I purchased. The swatch color wasn't even close to the extensions. Unfortunately, I had no choice but to use them on a client and tweak the color for a special event we specifically purchased them for. Absolutely NOTHING was going to be done for me for having to \eat this cost\ because the extensions were the WRONG color and I had to put extensions in my clients hair THAT DAY. ABSOLUTELY HORRENDOUS customer service and treatment by Premier Beauty Supply. Unfortunately I have already paid for the weft extension class. I have zero interest in purchasing from Premier. I have to find a different distributor or extension company.
Great distribution company for salon exclusive, boutique high end brands. Account Executives are very knowledgeable.
rude
Deli
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