Northbrook, United States
1848 Techny Rd
N/A
+1 8475831858
We had a leak and Lawrence came out in the evening. He quickly identified the problem and returned early the next morning with a new faucet to replace our old one. He was very professional and courteous. He laid out a number of options and did not try to pressure us on which option to choose. He was great! Reliance has done some work for us before and we will happily continue to use them and recommend them. Sincerely, Eric Pellarin Wilmette
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As always, I obtain multiple quotes on any major services. Alex with Reliance was great in explaining all the options. What I admired most was he encouraged me to be optimistic about the outcome. My sewer issue was going to run me from 1,200-8,800 based on all the quotes. I went with Reliance because they told me they would start with running a camera to view the sewer line to pinpoint the issue. From there, the next step was to hydro-jet clean the sewer line. He credited the camera inspection to the price of the hydro-jet cleaning. They showed me the video before and after cleaning and provided me with a copy and a one year warranty. The difference was amazing in the before and after. I felt like all the different plumbers that came out were very professional, respectable and cleaned up after their work. I'm very pleased and relieved that Reliance was able to fix my problem with a simple cleaning, while other plumbers were diagnosing it straight away as needing to replace the whole line because it had \bellied out\. I felt Alex was trustworthy and I was very grateful that he reminded me to stay optimistic, when I was very stressed. He mentioned their 1 yr interest free financing, which was yet another plus for me to choose their company. What was a complete nightmare became a manageable solution with the financing and honest plumbers. Highly recommended and will continue to use Reliance Plumbing for future needs. In the end I was happy to pay the 1,180 to resolve everything. Especially considering what I was facing, according to other plumbers.
Sewer backup and the inspection of the line showed tree roots were clogging our sewer line. The plumber quickly identified the issue and took steps to remove most of the clog to restore service. He recommended a permanent fix which we plan to have Reliance Plumbing do. We've worked with them before and found them to be prompt, professional, reasonable, and work with the homeowner to understand each option for repair. In all our years working with them, we have found them to be consultative and no-pressure. They take the time to explain and answer all our questions. You can rely on Reliance.
Outstanding from the receptionist on the phone, to the text updates and finally the service. George is courteous, friendly and knows his plumbing. He did a great job installing an under the kitchen sink, reverse osmosis water filtration system. I was impressed that John, the owner, was present at the beginning to make sure the installation got off to a good start. I highly recommend Reliance Plumbling.
I have used Reliance a few times and I am always really pleased with the service and the work completed. We have had a new sump pump installed and had our pipes unclogged recently. They are responsive and keep you updated on arrival. Also, they present a number of options with clear pricing and don’t try to up-sell. They support the service options and do a great job. Prices are competitive too. I am really happy we found Reliance and will continue to use them.
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